Privacy Policy

This Privacy Policy (“Policy”) describes how Zeo Labs LLC (“Zeo”, “we”, “us”, or “our”), a company incorporated in Saint Vincent and the Grenadines, collects, uses, stores, discloses, and protects your personal data when you use our website zeocoins.com (the “Website”), participate in our token sale, or otherwise engage with our services.

We are committed to protecting your privacy and handling your personal data responsibly in compliance with applicable data protection laws, including but not limited to the European Union General Data Protection Regulation (GDPR) and other globally recognized privacy standards.

1. Personal Data We Collect

Depending on your interaction with us, the personal data we may collect includes but is not limited to:

  • Contact information (email address, telephone number, postal address);
  • Financial information (bank account details, wallet addresses, credit/debit card details, payment or transaction history);
  • Employment and background information (where required for compliance purposes);
  • Information provided during KYC/AML checks as required by applicable laws;
  • Technical data (IP address, device details, browser type, cookies and log data);
  • Any other information you voluntarily provide to us.

2. How We Collect Personal Data

We may collect personal data from you in the following ways:

  • When you register or participate in the Zeo token sale through our Website;
  • When you submit KYC/AML information for identity verification;
  • Through automated technologies such as cookies, analytics tools, and server logs;
  • From third-party partners, service providers, or regulators, where legally permitted.

3. Use of Personal Data

We may use your personal data for the following purposes:

  • To process your participation in the token sale, including payments and allocations;
  • To conduct KYC/AML checks and comply with applicable laws and regulatory requirements;
  • To verify your identity and eligibility to participate;
  • To provide, maintain, and improve our Website and services;
  • To communicate with you regarding updates, token sale information, or service-related notices;
  • To send you marketing communications (if you have provided consent);
  • To detect, prevent, and address fraud, security breaches, or unlawful activities;
  • To comply with legal obligations, law enforcement requests, and regulatory authorities.

4. Disclosure of Personal Data

We may share your personal data with:

  • Third-party service providers supporting our operations (e.g., payment processors, KYC/AML providers, cloud hosting, analytics, or IT services);
  • Professional advisers (e.g., auditors, lawyers, accountants);
  • Regulatory or governmental authorities where required by law;
  • Other entities within our group or business partners, only as necessary to fulfill the purposes described above.
  • We will never sell or rent your personal data to unaffiliated third parties.

5. International Transfers

As we operate globally, your personal data may be transferred to and stored outside your country of residence, including jurisdictions that may not provide the same level of data protection.

Where such transfers occur, we will take appropriate safeguards to ensure that your personal data remains protected in accordance with this Policy and applicable laws (e.g., GDPR standard contractual clauses).

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes outlined in this Policy, or as required by law (e.g., financial regulations and anti-money laundering laws).

Once retention is no longer necessary, we will securely delete, anonymize, or restrict access to your personal data.

7. Data Security

We implement appropriate technical, organizational, and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. These measures may include encryption, firewalls, secure servers, and restricted access controls.

However, please note that no method of data transmission over the internet or method of electronic storage is completely secure.

In the event of a serious data breach, we will notify the relevant authorities and affected individuals as required by law.

8. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to correction: Request correction of inaccurate or incomplete personal data.
  • Right to erasure (“right to be forgotten”): Request deletion of your personal data in certain circumstances.
  • Right to restrict processing: Request restriction of processing under certain conditions.
  • Right to data portability: Request transfer of your personal data to another service provider.
  • Right to object: Object to processing, including direct marketing.
  • Right not to be subject to automated decision-making: Including profiling, where it has a legal or significant effect on you.
  • To exercise your rights, please contact us at the details below. We will respond to your request within the timeframe required by law.

9. Withdrawing Consent

Where we rely on your consent to process personal data, you may withdraw your consent at any time by contacting us.

Please note that withdrawing consent may affect our ability to provide you with certain services (e.g., participation in the token sale).

10. Cookies and Tracking

We may use cookies, web beacons, and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

You may control or disable cookies through your browser settings, but this may affect certain functionalities of our Website.

11. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data to us, please contact us to request deletion.

12. Changes to this Privacy Policy

We may update or revise this Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated Policy will be posted on our Website with a revised “last updated” date.

Your continued use of our Website or participation in our token sale after such changes constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer at:

Zeo Labs LLC
Euro House, Richmond Hill Road,
P.O. Box 2897, Kingstown,
Saint Vincent and the Grenadines

Email: info@zeocoins.com